Each device comes with a six-month warranty. Accessories, liquids, coils, batteries are NOT included.

If you experience a malfunction please let us know and do not try to repair it otherwise the product will lose its warranty.

We highly recommend using our battery charger to charge the batteries.

You are responsible for all shipping and handling charges on returned items. You bear the risk of loss or damage during shipment. We, therefore, recommend that you insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.  You are responsible for any return fees incurred from customs and/or the carrier to have an order shipped back to us.