FREQUENTLY ASKED QUESTIONS
If you have not received the tracking email, make sure to check your spam folder. If still can’t find the tracking information, please contact us here.
You can find the shipping information below:
EU Shipping
5-15 business days
Flat rate: 9.99 EUR (inc. VAT)
Payment options: Paypal or Credit Card
Worldwide Shipping
15-30 business days
Flat rate: 14.99 EUR (inc. VAT)
Payment options: Paypal or Credit Card
Questions with Shipping? Contact us!
After your order has been processed, an email will be sent with the order number you issued. Then the invoice comes with an other electronically issued invoice.
Yes, we ship our products world-wide.
You can find the shipping information below:
EU Shipping
5-15 business days
Flat rate: 9.99 EUR (inc. VAT)
Payment options: Paypal or Credit Card
Worldwide Shipping
15-30 business days
Flat rate: 14.99 EUR (inc. VAT)
Payment options: Paypal or Credit Card
Questions with Shipping? Contact us!
Once we handed your package to the courier, there is no possibility of cancelling your order.
You can cancel your order at your account orders, or request cancellation by contacting us here.
Our stock is located in European Union, therefore your packages are duty-free if your country is part of the EU.